Legal
Privacy Policy
Last updated: 14 April 2025
veldrisxad ("we", "us", "our") is committed to protecting the personal information of those who interact with our practice. This policy describes how we collect, use, store and protect personal data in connection with our business consulting services and this website.
1. Who we are
veldrisxad is a business consulting practice based at 7-2 Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur, Malaysia. For data-related enquiries, contact us at [email protected].
2. What personal data we collect
We may collect the following categories of personal data:
- Name and contact details (email address, phone number)
- Business information shared in the course of an engagement (studio name, project data, financial information)
- Correspondence and notes from working sessions
- Website usage data via analytics cookies (if consent is given)
- IP address and browser information collected automatically when you visit this website
3. How we collect personal data
Personal data is collected through:
- The contact form on this website
- Direct email and telephone correspondence
- Materials and documents shared during an engagement
- Cookies and analytics tools on this website (subject to your consent)
4. Legal basis for processing
We process personal data on the following legal bases under the Personal Data Protection Act 2010 (Malaysia):
- Consent — for marketing communications and non-essential cookies
- Contract performance — for the delivery of consulting engagements
- Legitimate interest — for responding to enquiries and maintaining business records
- Legal obligation — where required by applicable Malaysian law
5. How we use personal data
We use personal data to:
- Respond to enquiries and provide consulting services
- Deliver written notes, reviews and engagement documents
- Schedule and conduct working sessions
- Issue invoices and process payments
- Maintain records required for business and tax purposes
- Improve this website (where analytics consent is given)
We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.
6. Data retention
Engagement records (correspondence, notes, delivered documents) are retained for seven years following the close of an engagement, in line with standard Malaysian commercial record-keeping requirements. Website enquiry data is retained for two years. Analytics data is retained in accordance with the terms of the analytics provider.
7. Data sharing
We do not share personal data with third parties except:
- Where required by Malaysian law or a competent authority
- With accountants or legal advisors acting under professional confidentiality obligations
- With analytics and hosting providers acting under data processing agreements
Business information shared during engagements is held in strict confidence and not referenced or shared in any context outside the engagement.
8. Data protection measures
We take reasonable technical and organisational measures to protect personal data, including:
- Encrypted storage of engagement documents
- Password-protected communications where appropriate
- Access controls limiting who within the practice can access engagement data
- Regular review of data storage and handling practices
In the event of a data breach affecting your personal data, we will notify you and the relevant authority as required under Malaysian law.
9. Cookies
This website uses cookies. See our Cookie Policy for full details. You may manage your cookie preferences via the banner displayed on your first visit or through your browser settings.
10. Your rights
Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw consent where processing is based on consent
- Request that we cease processing your personal data for direct marketing purposes
To exercise any of these rights, write to us at [email protected]. We will respond within 21 days.
11. Third-party links
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.
12. Children's privacy
Our services are directed at business principals and are not intended for use by persons under 18 years of age. We do not knowingly collect personal data from minors.
13. Changes to this policy
We may update this policy from time to time. The current version is always available at this address. Continued use of this website or our services after changes are published constitutes acceptance of the revised policy.
14. Contact
For questions about this policy or about how we handle your personal data:
veldrisxad
7-2 Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur, Malaysia
[email protected]