Legal

Terms & Conditions

Last updated: 7 April 2025  ·  Effective date: 7 April 2025

These Terms and Conditions ("Terms") govern the engagement between veldrisxad ("we", "us", "our") and any individual or entity ("Client", "you") who engages our consulting services or visits this website. Please read them with care before proceeding.

1. Definitions

For the purposes of these Terms, the following words carry the meanings set out below:

• Agreement — the engagement letter or written confirmation exchanged between veldrisxad and the Client, together with these Terms.
• Engagement — any consulting service formally agreed in writing between the parties.
• Service — business consulting services offered by veldrisxad, including Studio Practice Engagement, Fee Structure Review, and Studio Note.
• Deliverable — any written note, review, or working session output produced by veldrisxad under the terms of an Engagement.
• Confidential Information — any non-public information disclosed by either party in connection with an Engagement.
• Working Session — a scheduled meeting, call, or video conference forming part of the agreed Engagement deliverables.

2. Acceptance of Terms

By engaging veldrisxad, submitting an enquiry through our website contact form, or entering into a written engagement letter, you confirm that you have read, understood, and agree to be bound by these Terms.

You represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Where you act on behalf of a business entity, you further represent that you have authority to bind that entity.

3. Service Description

veldrisxad provides business consulting services directed at owners and principals of small creative practices — architecture firms, design studios, independent agencies, photographers' practices, and small publishers. Our services are advisory in nature and delivered through written notes and working sessions.

Services are available to clients based in Malaysia and, subject to agreement, to clients based elsewhere. All services are delivered in English.

• Studio Practice Engagement — a ten-week engagement covering the commercial standing of a creative studio, including fee structure, project mix, capacity, and debtor pattern. Deliverables: one written studio note and three working sessions.
• Fee Structure Review — a focused engagement on how a creative studio prices its work. Six to eight weeks. Deliverables: one written review and two working sessions.
• Studio Note — a short written response (approximately 1,500 words) to a specific question of practice. Two weeks. Deliverables: one written note and one working session call.

4. Client Responsibilities

To allow an Engagement to proceed as agreed, the Client undertakes to:

• Provide accurate, complete, and timely information requested by veldrisxad;
• Make the principal and relevant associates available for agreed Working Sessions;
• Review draft deliverables and provide considered feedback within the timeframes agreed;
• Use our website lawfully and refrain from conduct that might harm veldrisxad or other parties;
• Not reproduce, distribute, or publicly share Deliverables without prior written consent from veldrisxad.

veldrisxad reserves the right to pause or decline to complete an Engagement where the Client's material or cooperation is withheld for an extended period, subject to written notice.

5. Intellectual Property

All written notes, reviews, methodologies, frameworks, and materials produced by veldrisxad remain the intellectual property of veldrisxad unless otherwise agreed in writing. Upon receipt of full payment, the Client is granted a limited, non-exclusive, non-transferable licence to use Deliverables for their internal business purposes.

The Client may not reproduce, adapt, or distribute Deliverables for commercial purposes, or present them publicly as their own work, without our prior written consent.

All content on this website — including text, design, structure, and selection — is owned by or licensed to veldrisxad. Nothing on this website constitutes a licence to use any part of it commercially.

6. Payment Terms

All fees are quoted and payable in Malaysian Ringgit (RM) unless otherwise agreed in writing. Our standard payment schedule is as follows:

• 50% of the engagement fee is due upon confirmation of the engagement, before work commences;
• The remaining 50% is due upon delivery of the final written Deliverable.

For Studio Note engagements, full payment is due before work commences. Payment may be made by bank transfer to details provided in the engagement letter.

Where a Client requests material changes to the agreed scope after work has commenced, a revised fee may be agreed in writing before the additional work proceeds.

Fees paid are generally non-refundable once work on a Deliverable has begun, except where veldrisxad is unable to deliver the agreed service.

7. Engagement Terms

Each Engagement is governed by a written engagement letter agreed between the parties, setting out the specific scope, timeline, deliverables, and fee. These Terms apply to all Engagements unless the engagement letter expressly states otherwise.

Timelines stated in engagement letters are indicative. Where delays arise from a Client's delayed responses or unavailability, the timeline extends accordingly at no additional cost to the Client, provided delays do not exceed eight weeks from the original agreed end date.

Working Sessions are conducted by video call or, where both parties agree, in person at our Kuala Lumpur office. Sessions are recorded only with the Client's prior consent.

8. Confidentiality

Each party agrees to keep the other party's Confidential Information in strict confidence and not to disclose it to any third party without prior written consent, except as required by applicable law or regulation.

veldrisxad will not publish, share, or reference any specific details of a Client's business — including fee structures, financial data, client names, or project details — in any public communication without the Client's written permission.

This obligation of confidentiality survives the end of an Engagement for a period of five years.

9. Disclaimers

Our services are advisory in nature. veldrisxad provides considered observations and written recommendations based on information supplied by the Client. We do not warrant that any particular commercial outcome will follow from implementing our recommendations.

Nothing in our Deliverables constitutes legal, accounting, tax, or financial advice. Clients should seek appropriate professional advice for those matters.

This website and its content are provided in good faith. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by Malaysian law, veldrisxad's total liability to a Client in connection with any Engagement shall not exceed the total fees paid by that Client under the relevant engagement letter.

veldrisxad shall not be liable for indirect, consequential, incidental, or special losses, including loss of profit, loss of revenue, loss of contracts, or damage to reputation, even if such losses were foreseeable.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under Malaysian law.

11. Indemnification

The Client agrees to indemnify and hold veldrisxad harmless from any claims, losses, costs, or expenses (including reasonable legal fees) arising from: (a) the Client's breach of these Terms; (b) the Client's misuse of any Deliverable; or (c) any claim by a third party arising from the Client's business operations, except to the extent caused by veldrisxad's own negligence.

12. Termination

Either party may terminate an Engagement by giving fourteen days' written notice to the other. Upon termination, the Client is liable for fees covering work completed and Working Sessions held up to the date of termination. The 50% initial payment is non-refundable where work has commenced.

veldrisxad may terminate an Engagement with immediate effect if the Client acts in a manner that is abusive, unlawful, or materially in breach of these Terms and fails to remedy such breach within seven days of written notice.

Clauses relating to confidentiality, intellectual property, limitation of liability, and dispute resolution survive the termination of any Engagement.

13. Dispute Resolution

These Terms and all Engagements are governed by and construed in accordance with the laws of Malaysia, including the Contracts Act 1950 and the Personal Data Protection Act 2010 (PDPA) where applicable.

In the event of any dispute, both parties agree first to attempt to resolve the matter through good-faith discussion. If the dispute is not resolved within thirty days of written notice, either party may refer the matter to mediation through the Malaysian Mediation Centre before commencing litigation.

The parties agree to submit to the exclusive jurisdiction of the courts of Malaysia for any unresolved disputes.

14. General Provisions

Entire agreement. These Terms, together with the engagement letter, constitute the entire agreement between the parties and supersede all prior representations, discussions, and arrangements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.

Waiver. Failure by either party to enforce any provision at any time shall not be construed as a waiver of that party's right to enforce it subsequently.

Assignment. The Client may not assign their rights or obligations under these Terms without our prior written consent. We may assign our obligations to a successor business.

Notices. Notices under these Terms should be sent to the email addresses agreed in the engagement letter, or for legal matters to [email protected].

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practice, applicable law, or the services we offer. The most current version will be published on this page with an updated effective date. Material changes will be communicated by email to active clients. Continued engagement with veldrisxad after the effective date of any changes constitutes acceptance of the revised Terms.

16. Contact Information

For questions about these Terms or to discuss a legal matter, please write to us at: